Hi! I'm Ana. Welcome to 'What to Say'!
Do you know what to say when you need to deal with a problem?
Listen out for useful language for dealing with a problem.
Then, we'll practice saying the new phrases — after this.
Yuna! - Oh, morning!
I've got a bit of a problem. - What's wrong?
Can we talk in private? - Of course.
Right, so, what's the matter?
Well, I've made a mistake. A big mistake.
OK. I'm sure we can work it out.
